Client Service Coordinator
$65,000 – $70,000 (per year) | Wellington Central
My client is a dedicated New Zealand owned and operated business with their head office here in Wellington. Their purpose is to provide tools and accreditations to individuals and business groups, to allow their clients to reach their full potential & achieve sustainability. In short, they help develop leaders, innovative teams and assist in building positive workplace cultures.
This role will suit someone who is an experienced office coordinator with strong client and customer service skills. Due to the nature of the role and context of work, a strong focus on attention to detail is crucial to succeed.
Reporting to the Client Service Manager and the Office Manager, once trained in your role, you will have ownership of your tasks whilst complimenting your wider team.
Liaise with inhouse Consultants and external clients for survey project set ups
Analyse data and produce reports using in-house built software
Be first point of call for all customer inquiries
Manage client database ensuring that all details are updated and maintained
Coordinate programmes / courses and events relating to both individual and group training sessions – including virtual
Assist with packing of course materials
Coordinate international freight requirements once a month
Oversee all stationary requirements across the office
Handle any ad-hoc administration duties for the office when required
At least five years work experience within a similar work environment
Strong attention to detail with a ‘measure twice - cut once philosophy’
Proven high levels of coordination and organisational skills
Ability to follow systems and processes
A passion for working with clients and ability to provide strong customer service skills
Ability to work autonomously but enjoys being within a strong team culture
Experience working across sensitive & confidential information
What’s in it for you:
Competitive salary of $65,000 - $70,000 + KiwiSaver
3 days per week car park access in the CBD close to work
Free gym membership
WFH 1 day per week ( after 3 months )
Company bonus based in overall company performance
Please note: only applicants with the legal right to work in New Zealand will be considered for this role.
Adam Jackson
Principal Recruitment Advisor
Apply attaching your CV with a Covering Letter outlining your availability and experience, using the reference ADJ7127. If you have any questions regarding this role call Adam on (04) 901 6444.